Privacy Policy

 

This Privacy Policy describes how www.vivelexperience.com (the “Site” or “we” or "Vive") collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

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What type of information does Vive l’expérience, LLC collect?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

 

How do we collect this information?

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

 

Why does Vive l’expérience, LLC collect such personal information?

We collect such Non-personal and Personal Information for the following purposes:

• To provide and operate the Services;

• To provide our Users with ongoing customer assistance and technical support;

• To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

• To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

• To comply with any applicable laws and regulations.

 

How does Vive l’expérience, LLC store, use, share and disclose your site visitors' personal information?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

How does Vive l’expérience, LLC communicate with our site visitors?

We may contact you to send updates about our company, provide information about ongoing or upcoming Vive l’expérience, LLC programs, coordinate with applicants and participants who associated with a Vive l’expérience, LLC program, notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

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How does Vive l’expérience, LLC use cookies and other tracking tools?

Vive l’expérience, LLC at www.vivelexperience.com site uses "cookies" in order to deliver web content specific to individual users' interests or to keep track of online purchasing transactions. 

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Links to Internet Sites

The site contains links to third-party sites, such as Twitter, Facebook, Instagram, LinkedIn, Pinterest, YouTube and other sites for the purpose of getting in touch with us, to learn more about the countries in which we offer programs, or for educational resources for educators. If you click on a link to a third-party site, you will be directed to that site in your default browser. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

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Data Explicitly Shared by User

If you, the user of this site, choose to share information from our site with other users, social media, or for storage on third-party services or sites, we assume no responsibility for what happens to that data, as it is out of our control.

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How can you withdraw your consent to track this data?

If you don’t want us to process your data anymore, please contact us at privacy@vivelexperience.com.

 

Privacy Policy Updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

 

Last updated February 20, 2023